[williamb82]

ok, i work for a company called software spectrum. their main client is aol. i give aol tech support over the phone. i get the stupidest damned calls everyday. it amazes me how dumb some people are. i got a gy today maybe 25 that cant read. wtf does he need the internet for? he needs to spend that money on night school and learn something. then i get a call from some old guy that downloaded kaza. it completely screwed up his pc somehow so he calls and i have to listen to him yell about how i better fix his pc or he'll cancel his acct. so i promptly transfered him to cancelations. then i get a lady that ran a restore disc and is getting the message, operating system not found on any device, and she is blaming aol cause she is the retard that hit format. oh, and the people that turn the pc off when you tell them to close aol, or the morons hat say windows 98mexp when you ask what version of windows, or say dsl when you ask what ver of aol. how can they be that stupid? honestly. it amazes me. oh, and when you here people are stupid enough to put the mouse on the monitor. its true, the f*#$ing idiots actually do that. you tell them to double click on my computer, then you hear something smaking the monitor, you ask them what the noise is and they tell you they are hitting the mouse on the screen but nothing is happening. you ask them if thats normally how they click on stuff and of coarse they say no,so if you have never had to do that to click on something why the f*@k did you do it this time. rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr. i hate my job. 99% of the calls are i d 10 t errors. these people shouldnt be allowed near a microwave much less a pc. oh, and my boss. hehehe, what a genius he is. wants to know why i was on the phone for an hour with a member but just heard me complain that i was on a relay call(where a deaf person types to someone and they read me the info and vise versa) so he knows those take a long time. oh, and he looks just like spanky from the little rascals. ok, enough beotching from me. i have finished venting. ill be ready to vent again in another 20-30min unfortuneatly. lol.
william

 

[williamb82]

well, i need to find a new job but this one is very steady. lol. lots of idiots on aol. lol. the reason i got stuck with this job is because i have an associates degree in electronic and computer engineering technology. no one would higher me saying that i had no feild experience. im mean come on, i was 20 years old and just got my degree, when did i have time to aquire feild expereince? anyway, ive been working here for almost a year and at the end of next month i get another paid week of vacation time. after i use that i will hardcore look for another job. this one pays squat. also, im a hardware guy so its harder to find a job i like. i hate messing with programs.
william

 

[williamb82]

well, when i worked at autozone, after the first 2 months, i would not trouble shoot their cars over the phone. i would tell them to call a mechanic. then if they had there car outside id figure out whats wrong, but not tell them. id grab the part and tell them how much. they could either buy the part and then id tell them how to fix it or what to tell a mechanic, or id put it up and tell them to see a mechanic. beleive it or not i got many more sales that way. the mechanic will always rip you off. so in your situation, i would not troubleshoot anything over the phone, id say, call back when you know what you need and ill see if we have it and tell you how much it is.
william
p.s. yes my jobs have made me a cold harted bastard when it comes to stupid people.

 

[williamb82]

well, at autozone, my boss was a dick and just as ignorant, if not more ignorant, then most of the customers. he sold one guy a new fuel pressure regulator when the part he showed him was a pulsation dampener off of the fuel pump. i told him what it was but he still sold the guy the wrong part cause the computer didnt have a listing for what it actually was so i was wrong. to bad the guy was pissed when he came back t oreceive the part he ordered and it was wrong. oh, and he didnt know what the spring in the oil filters is for. a customer asked him and he was clueless. thats a easy one. moron. then the job i have now. hehe, its a joke. i have been amazed almost daily at how stupid people are. some of the questions i get makes me wish i could just tell them to jump off a bridge and end their life cause they are wasting valuable oxygen. i have actually told some one to take their pc back to the store. the moron asked how to install aol, so i told him to put the disc in the cd rom drive and id walk him through it. then he says, "oh, you mean i have to take the computer out of the box?" what a f*&$in idiot. i mean come on. they need to devlope a common sense pill so i can start prescribing it.i asked him where he bought it and he said best buy. then i told him to take it back to best buy and get a refund. he asked me why, and i told him, because if your that stupid you do not need a pc. you need to go back to elementry school.
william